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AMERICAN ANGLER iPAD APP
Frequently Asked Questions

GENERAL INFORMATION

What does the American Angler app cost?
The app is a FREE download on the App Store in iTunes. Search for “American Angler” in the iPad section of the store and tap the install button. You may also download it through the Newsstand folder on your home screen.

What does the app do?
The app is a content viewer that allows you to access issues that you have paid for, optimized for tablet reading. The app is free, and each issue purchased is charged to your iTunes account.

Is the tablet version available on other devices or platforms?
At this time, the current version is available only on iPad. It is not viewable on iPhone, Android, desktop, or other platforms. We hope to add additional devices in the future.

What’s the difference between this iPad edition and the American Angler print edition?
Our iPad edition delivers a truly immersive digital reading experience, making full use of the iPad’s user-intuitive navigational tools and spectacular display. Every bit of content you love from the paper issue is in American Angler for iPad, redesigned for easy reading on the tablet. But we also enhance stories with additional photo galleries, exclusive videos, and interactive features you can’t get in the paper magazine.

How do I navigate the iPad edition?
You can explore your copy of American Angler page by page or by skipping around. Swipe across with one finger to turn one story at a time. Swipe vertically to page down through each story. Because American Angler is optimized for iPad, there is only a horizontal view, with stories appearing in vertical “stacks.” Tap the screen once to return to the library view or activate the navigation bar at the bottom of the screen.

PURCHASING ISSUES AND SUBSCRIPTIONS

What options do I have for print and tablet reading?
There three ways to enjoy American Angler. You can subscribe to print only via our regular print subscription page. You may start a subscription that includes print and digital, or you may add digital to your existing print subscription.

What options do I have for print and tablet reading?
There three ways to enjoy American Angler. You can subscribe to print only via our regular print subscription page. You may start a subscription that includes print and digital, or you may add digital to your existing print subscription.

I just purchased (or added) a digital subscription through the American Angler website. How do I begin receiving copies?
First, you must download the free American Angler app on the App Store in iTunes. Do not purchase anything else from within the app, as your subscription is already paid for. The first time you open the app after downloading, tap the screen and look for the “Library” tab on the top row navigation bar, then:
1.  Press “Sign In” or “My Account.”
2.  Enter the e-mail address and password you set up when you ordered your subscription and hit “Log In”
3.  Close the Sign-In window and press “Library” to see the issues you are currently entitled to receive. This will be the current issue when you first subscribed, then each subsequent issue on your subscription term as it is published.
4.  Press the box with the issue you wish to read.

If I’m already an American Angler print subscriber, can I get the iPad edition at a lower price than advertised?
Yes, we are offering a special lower price for our current paid print subscribers. Please click here. We are also featuring a special combination offer for new subscribers who wish to receive both the print and digital versions.

If I’m am an American Angler print subscriber already, can I transfer my subscription to the iPad?
We do not yet have a procedure in place to accommodate this, but we are working on being able to accommodate such requests. For further information, please contact our customer service department at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

I don’t see the issues I’ve purchased or downloaded before?
If the issues you've purchased are not listed in your Library, first make sure you're using the same iTunes account with which you originally purchased the issues. If so, hit the "Missing Issues?" button in the upper right corner of the Library tab, which should restore your permissions to all issues you're entitled to. If that doesn't solve it, please let us know at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How do I buy more single copy issues?
Single copies are available for sale only through iTunes. In the Library view, click on any unpurchased issue to bring up a single copy price, and follow the prompts to purchase with your Apple ID. At this time, no single copy sales are available directly from the publisher. Only subscriptions are available direct from the publisher.

How do I access new issues on my subscription?
If you purchase a subscription through American Angler, new issues will automatically be added to your library. Simply tap on the new issues and follow the prompts to access you latest issue.

Should I allow Push Notifications?
We recommend that you allow push notifications since that is how we are best able to let you know as soon as a new issue has been added to the library.

How do I cancel my subscription or get a refund?
To cancel your subscription or get a refund please contact customer service at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1-800-288-5892. PLEASE NOTE: We can only issue refunds on iPad subscriptions purchased directly through AmericanAngler.com, not through Apple iTunes.

Can I transfer my subscription to another device?
You may access your purchased issues or subscription on another iPad running the American Angler app if you’re signed in with the same iTunes account. Just download the app, make sure you are signed into the same iTunes account with which you originally purchased the subscription, and hit the “Restore All Purchases” button. At this time, you may not access your iTunes-purchased subscription on any non-iPad device or other platforms.

What is your privacy policy?
You can find our privacy policy here.

TECHNICAL SUPPORT

My issue is stuck at the “Processing” stage—what do I do?
This happens occasionally when the iPad interrupts the processing of the issue. Typically restarting the app will resolve the issue. If not, you can always delete and re-install the app. You will never have to pay again for something you’ve already purchased, as long as you’re on the same account. Upon reinstall, you’ll see a box asking if you wish to restore all purchases—press “Yes”. If you miss that box, just tap “Missing Issues” in the Library list to get back access to all previously purchased issues and subscriptions.

I don’t see all the issues I’ve purchased.
First, make sure you’re signed in to the same account you used to purchase the issues. If so, hit the “Restore All Purchases” button on the upper right-hand corner of the Library tab. If this does not solve the problem, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How do I delete an issue?
In your Library list, you’ll see a button to the right of each issue that says Archive. Tap this button, and you will delete the issue from active storage on your device. At any time, You can always re-download those issues again later at no charge.

My App keeps “crashing”.
If you have not yet downloaded the “Magazine Name” app from the iTunes store, please do so. This is a free app available at in the iTunes store. Unfortunately, some iPad 1 users have experienced problems with the app crashing. If this happens, you should be able to fix it by following these steps:
1.  Close all running apps. (Double-click the Home button, press and hold on the app icons in the bottom list until they start “shaking”, then tap the “X” on each to close the app).
2.  Shut down the iPad. (Hold the Power key then slide the red bar when prompted).
3.  Close the Sign-In window and press “Library” to see the issues you are currently entitled to receive. This will be the current issue when you first subscribed, then each subsequent issue on your subscription term as it is published.
4.  Turn the iPad on again. The App should now work fine.

How can I share feedback with you about the American Angler App?
Please e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your comments, insights, and suggested improvements. While we can’t respond to every e-mail, we will be reading every comment and doing our best to address any concerns and ideas you have about our iPad app. You may also rate that app when you are prompted from inside an issue.